Complaints Form

Details

Company Name: *

First Name: *

Surname: *

Phone Number: *

Email: *

SFS Delivery Number: *

SFS Material Number: *

SFS Batch Number:

Product Description:

Select Failure Option: *

Select an option

Select Logistics Failure Type: *
Select an option

Parts Failure: *

Select an option

Installation Site:

Installation Date:

Failure Rate (%): *

Used Tool: *

Brand and model

Tool Settings: *

Speed / Torque

Application Description: *

Description of application for which the fasteners were used

Material: *

Material of qpplication e.g. wood

Grade:

Quality of the material e.g. steel

Thickness (mm) : *

Description of Failure: * Upload Supporting Documents

* Mandatory fields

On click of the submit button you will be sent a verification email. Your complaint will not be sent until you click on the link in the verification email.

Summary

Thank you for taking the time to notify us of your complaint.

We are sorry that we have not met the high standards that we expect to provide to our customers and will begin our investigations regarding the issues raised.

For us to progress investigations into your complaint we require you to verify your account. We have sent you an email containing a link to verify your submission. Please check your email account and click on the link in the email to submit your complaint.